1. Introduction
This Privacy Policy explains how Novera Labs collects, uses, stores, and protects information when you use Partner and its related services.
2. Information We Collect
Depending on how you use Partner, we may collect information such as your name, email address, account information, restaurant information, menu content, subscription information, and information required to provide and secure the service.
We may also collect technical information such as IP address, browser type, device information, usage information, and diagnostic data when necessary for security, reliability, and service improvement.
3. How We Use Information
We may use collected information to:
- Create and manage PARTNER accounts.
- Provide restaurant menu and management functionality.
- Process subscriptions and payments.
- Provide customer support.
- Maintain security and prevent misuse.
- Monitor and improve the reliability of the platform.
- Communicate important service-related information.
4. Restaurant and Customer Data
Restaurants may publish information through PARTNER that is visible to their customers, including menus, prices, restaurant details, images, and ordering information.
Restaurants are responsible for ensuring that information they provide through PARTNER is lawful and that they have the necessary rights and permissions to provide it.
5. Payments
Payments and subscription transactions are processed through third-party payment providers. PARTNER does not intentionally store complete payment card information. Payment providers may collect and process payment information according to their own privacy policies and terms.
6. Service Providers
We may use trusted third-party service providers to operate PARTNER, including providers for hosting, authentication, databases, payments, analytics, communications, and security. These providers receive only the information reasonably required to perform their services.
7. Data Security
We use reasonable technical and organizational measures designed to protect information against unauthorized access, alteration, disclosure, or destruction. However, no internet-based service can guarantee absolute security.
8. Data Retention
We retain information for as long as reasonably necessary to provide the service, maintain business and transaction records, comply with legal obligations, resolve disputes, and enforce our agreements.
9. Your Choices and Rights
Depending on applicable law, you may have rights regarding your personal information, including rights to access, correct, delete, or otherwise control certain information.
To request assistance regarding your information, contact us using the email address below. We may need to verify your request before taking action.
10. Cookies and Similar Technologies
PARTNER may use cookies or similar technologies when necessary for authentication, security, functionality, analytics, or improving the service. Browser settings may allow you to control certain cookies, although disabling them may affect some functionality.
11. Children's Privacy
PARTNER is intended for businesses and their authorized users. We do not knowingly collect personal information from children in violation of applicable law.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be published on this page with an updated date. Your continued use of PARTNER after changes take effect is subject to the updated policy, where permitted by law.
13. Contact Us
If you have questions or requests regarding this Privacy Policy, contact Novera Labs at novera.labs1@gmail.com.